Insurance Claims Collection Services
At DocPay, we specialize in collecting unpaid or overdue insurance claims from insurance companies, ensuring timely payment to healthcare providers. If your hospital, clinic, or lab struggles with delayed reimbursements, unpaid claims, or insurer disputes, our expert team steps in to accelerate collections, reduce follow-up hassles, and secure the payments you’re owed.
Why Healthcare Providers Lose Money on Unpaid Claims
Insurance claim delays hurt your cash flow due to:
How DocPay’s Insurance Claims Collection Works
We audit your unpaid claims, identify bottlenecks, and create a custom recovery plan tailored to insurers’ policies.
Our team handles:
✅ Daily insurer follow-ups – Calls, emails, and portal escalations.
✅ Appeals for denied claims – Correcting errors and resubmitting with proper documentation.
✅ Dispute mediation – Negotiating with insurers to honor valid claims.
✅ Real-time dashboards – Monitor claim statuses 24/7.
✅ Weekly recovery reports – Know exactly what’s collected and what’s pending.
✅ Direct remittance – Payments go straight to your account.
