Our Mission
Founder Expertise
DocPay Best Insurance Brokarage Co.
About DocPay
Healthcare providers deserve to focus on patients, not paperwork. Yet founder Sharon Mutuku witnessed firsthand how insurance claim delays, denials, and reconciliation chaos drained resources across Kenya’s medical sector. With over 10 years of senior leadership in medical insurance firms, brokers, and Managed Care Organizations (MIPs), she knew there had to be a better way.
Later, Sharon launched DocPay Services Limited in Nairobi with one mission: to empower healthcare providers with seamless, stress-free revenue cycle management. Today, we’re the trusted partner for hospitals, clinics, diagnostic labs, and pharmacies nationwide, turning billing nightmares into predictable cash flow.
Key Benefits of Partnering with DocPay
Our team of insurance policy specialists, billing auditors, and tech innovators exists solely to protect your revenue, so you can invest more time, money, and energy into patient outcomes.
Faster Claim Turnaround
Reduced Denials/Delays
Operational Efficiency
Expert Support
How DocPay Works
Why Choose DocPay?
Healthcare providers face crippling delays in insurance payments, complex reconciliation errors, and high claim rejection rates due to outdated billing systems. These inefficiencies drain revenue, increase administrative costs, and divert focus from patient care.
Proven Expertise
Tailored Services
Track Record of Success
Partnership Focused
Our Core Values
- Faster Payments: Timely collection of insurance payments improves overall cash flow for medical service providers.
- Reduced Administrative Burden: By outsourcing claims collections and reconciliations, your team can focus more on patient care and less on chasing payments.
- Accuracy in Accounts: We guide you in reconciling accounts with insurers, ensuring all claims are tracked and managed efficiently.
- Transparent Financial Records: Our service provides
full visibility into all claims and payments, reducing
discrepancies.
- Reduction in Claim Rejections: We provide the necessary expertise to ensure your claims are compliant with the rules of various insurance companies, reducing denials and delays.
- Error-Free Billing: We help streamline your billing processes, ensuring your claims are error-free and accepted by insurers.
- With over 10 years of experience in the medical insurance sector, we bring unmatched expertise to your operations. Our founder’s deep understanding of insurance policies, health systems, and technology solutions ensures your practice is fully supported.
Some of Our Client Testimonials
Collaborating with top-tier professionals
to ensure excellence.
